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I took everything out of the box, followed all the instructions. turned on the grill for the first time as per the instructions, set grill to smoke setting.

The auger was suppose to start turning. Not only did the auger not move, White smoke started pouring out of the bottom of the unit. It smelled like an electrical fire. had to immediately unplug the unit in order to prevent a fire.

I called Traeger (insult to injury). what a joke. they wanted me to start playing with the electrical wires. When I told them I am very uncomfortable doing that, they said sorry we cant help you.

Trager should be ashamed for allowing products to leave their company that are fire hazards. "

Product or Service Mentioned: Traeger Pellet Grills Grill.

Reason of review: Bad quality.

Monetary Loss: $714.

Preferred solution: Deliver product or service ordered.

I didn't like: Fire hazzard, Whole experience.

Company wrote 0 public responses to the review from Aug 26, 2017.
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You have to remove the styrofoam from under the hopper

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