filters
State:
Show
City:
Show
Product:
Show
Show

Traeger Pellet Grills - Missing meat probe

Missing probe for my new silverton upon unpacking. Called and the customer service got my info and sent one out on the spot.
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 25.
#1388850
Reply to reviews
Same thing 4 months sent me 5. Controllers 4 barreles because it burnt first time after 4 months i we t my pool servive company in windosr ca talked to the rep he said we take of warrenty wow treager said cant to come to caiforina so tec came out talked to for an 1...
Read more
Company wrote 0 private or public responses to the review from Sep 28.
4.7
#1368606
Reply to reviews
Show

Traeger Pellet Grills - Four mouths still not working

Got the traeger smoker tail gater in may still not working right sent me new grill new barrels new thermostats 4 new temp probes 6 new dripped pans due to worping new fire box burnt over 100 dollars of ribs salmon 6 times beef jurkey. Called traeder over 100 times same thing trouble shoot it im an expert now and it dosent work smoke 300 225 stayed at 451 had to shut it down ribs burnt again
Company wrote 0 private or public responses to the review from Sep 13.
3.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1354167
Reply to reviews
I am on my second Silverton grill. First one held the temps fine, but was dented and chipped out of the box. Traeger sent me a new one that also had some minor scratches and chips (quality control issue in my opinion). But the second grill is HORRIBLE at holding temps...
Read more
Company wrote 0 public responses to the review from Aug 17.
#1331668
Reply to reviews
Title pretty much sums it up. I have the Costco model BBQ070 that was supposedly recalled but in fact isn't according to Costco. I wrap the drip tray with foil to minimise crud loads, vacuum out the hot box before every use and wipe down the interior about every 6...
Read more
Company wrote 0 private or public responses to the review from Aug 10.
3.5
I liked
  • Ease of use
#1326375
Reply to reviews
Show

Traeger Pellet Grills - Defective part

Part replaced no charge.Fast delivery and good customer service.thanks!!
Company wrote 0 public responses to the review from Aug 01.
#1318963
Reply to reviews
Show

Traeger Pellet Grills - Product part

Part being replaced.Thank you!
Company wrote 0 public responses to the review from Jul 25.
#1312957
Reply to reviews
The first time I used it (other than the "initial seasoning"), the auger motor kept quitting ever few minutes. It goes on for 5 minutes, then off for 20 minutes. Sometimes, it doesn't start again at all and I have to turn it off and restart it. I called customer...
Read more
Company wrote 0 private or public responses to the review from Jul 17.
1.5
#1306084
Reply to reviews
Traeger Pellet Grills - Feel that the grill has had one problem after another
However, your customer service was excellent, very helpful and I feel very eager to help, that God for you! The man here in Moultrie that works on your grills on the over hand could use a lot, Thomas Tire should probably just be a tire place, taking out parts for old...
Read more
Company wrote 0 public responses to the review from Jun 26.
3.2
#1289284
Reply to reviews

Contact Traeger Pellet Grills

Mailing Address:
Traeger Pellet Grills, LLC
1215 E Wilmington Ave Suite 200
Salt Lake City, UT 84106
United States
Phone:
(800) 872-3437
More

Traeger Pellet Grills Products and Services

Bought my husband a brand new Pro Series 22 smoker with heat control and other bells and whistles. My kids and I put it together Saturday morning and gave it to him so he would be prepared to use it on Sunday. Follow step by step directions to get it running and it...
Read more
Company wrote 0 private or public responses to the review from Jun 23.
Anonymous
Paul Squyres

Had the same experience. Brought it home and initiated the first burn. The next day, I fired it up, but the auger motor goes on and off intermittently (and stays off for an ho...

Anonymous
Anonymous

Great gift. More work for him to do and more cleanup for everyone. That would be just about the last thing I'd Earth I'd wish for.

#1287286
Reply to reviews