Traeger Pellet Grills
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Traeger Pellet Grills Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Traeger Pellet Grills has 2.4 star rating based on 134 customer reviews. Consumers are mostly dissatisfied.
65% of users would likely recommend Traeger Pellet Grills to a friend or colleague.
- Rating Distribution
Pros: Ease of use, I dont have any for this company, Meat taste good.
Cons: Customer service is the worst, Company will not stand behind product, Does not work.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Traeger Pellet Grills has 2.4 star rating based on 134 customer reviews. Consumers are mostly dissatisfied.
65% of users would likely recommend Traeger Pellet Grills to a friend or colleague.
- Rating Distribution
Pros: Ease of use, I dont have any for this company, Meat taste good.
Cons: Customer service is the worst, Company will not stand behind product, Does not work.Recent recommendations regarding this business are as follows: "Love this grill and customer service! The best of both worlds!", "Buy a Traeger"."Have delivered", "Don't buy", "Buy a Traeger".
Most users want Traeger Pellet Grills to offer a solution to their issues.
Review authors value the most Location and Website. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Traeger Pellet Grills Reviews
"Traeger backs up their products 100%"
Grill wouldnt start. Called Traeger & they sent me replacement parts @ no cost to me. In just 4 days. Grill now is as good as new. VERY PLEASED User's...
"Damaged parts"
I received the grill with damage parts. And could not get them replaced. Because I was not in front of it. And did not have the cereal number. The...
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Verified Reviewer
Damaged parts
Preferred solution: Damagednparts replaced
661333****
Preferred solution: Fix my problem
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Verified Reviewer
Garbage Grill
- Grill and the support
Preferred solution: Full refund
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Verified Reviewer |
Rio De Janeiro, Rio De Janeiro
Resolved: Nothing but trouble
Company resolved the issue.
Traeger wanted us to try to resolve the consistent breakdowns of our grill, but in the end acknowledged that our issue could not be resolved without a replacement grill. The replacement sent was to of the line and works perfectly. Kudos to Traeger for maintaining your...
I won't buy a Traeger
Had to wait for replacement after hours waiting for customer support. Because we live in Canada, you can't return to the store purchased. Only to Traeger in the US. Next was the auger.
Sent a new one, which was broken in the box. Traeger sends another auger, which worked twice. It is important to note that since no real support is offered in Canada, customers are expected to perform their own repairs. Thanks Traeger!
Last time it was used, at a large gathering, the third auger stopped working. Twice we had to remove pellets and manually turn the auger to get it started. And then suddenly smoke started billowing out, thick enough to clear all guests on the deck. This was followed by a "whomp" which I assumed was an ignition.
And for its final malfunction, the temperature began to climb rapidly, and well beyond the set temperature, and it wouldn't stop. We pulled the plug and finished cooking in the oven. This grill is an expensive piece of garbage.
Since I can't return it, since we're not interested in wasting any more time being Traeger repair technicians, and since I will NEVER use it again, I will take it to metal recycling depot. Hopefully, it can be melted down and repurposed into something that actually works.
- Poor support and no returns for canadian customers
Preferred solution: Apology
User's recommendation: Don't buy
Chicago, Illinois
Wifi connection
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Verified Reviewer
I’m happy don’t buy
Bought a new timberline xl $4,000
Xmas day no ignite call customer service they had me tear 1/2 the grill apart to to their diagnostic test then they said they will be in touch they down loaded a new update then worked again 3
Days later
Now on 1 -30-23 same thing and wanted me to go out side at 3 degrees and rip it all apart again I explains Im not doing that again. I paid $4000.00 for this piece of ***
They informed me they have no service agents Im my area and I need to haul it 3.5 hours away to have someone look at it no thanks I said I will post every place I can to say dont buy Traeger My pit boss lasted 5 years no problem DONT BUY TRAEGER
- Nice idea
- Very poor customer service and having a lot of computer problems
Preferred solution: Full refund
Santa Paula, California
Two different direction for grill from you company., want to know correct
User's recommendation: Love this grill and customer service! The best of both worlds!
Hilliard, Ohio
Traeger backs up their products 100%
User's recommendation: Buy a Traeger
Reno, Nevada
Need help an not connect to wifi
Spearfish, South Dakota
No service
San Mateo, California
Overall a very good experience except cumbersome to load and unload from pickup.
User's recommendation: Have delivered
Independence, Missouri
Igniter is not working
Delray Beach, Florida
Ignition issue
User's recommendation: Buy a Traeger
Love it
Myrtle Beach, South Carolina
To see if my auger was sent
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pinson, Alabama
Will not get hot
User's recommendation: I don’t know
About
Traeger Pellet Grills is a party planning business run by Cameron Treu. Traeger Pellet Grills partners with different companies aiming to deliver unforgettable experience. TPG cooperates with Realtree, Hedley and Bennett as well as Jacobsen Salt Co. Traeger shop has variety of products to choose from when organizing family get together or a party with friends: grills, apparel, sauces, hardwood as well as accessories are there to treat any crowd. Traeger Pellet Grills website features a lot of useful information for grill lovers including tons of recipes of starters, snacks, and desserts as well as all day meals.
Traeger Pellet Grills is ranked 319 out of 2839 in Appliances and Electronics category
USA
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Not delivered food